Privacy Policy

Effective Date: July 2025

At The DIY Shed, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or contact us.

1. Who We Are

The DIY Shed is a UK-based handyman and DIY support service. Our website address is: [Insert your URL].

2. What Information We Collect

We may collect and process the following personal data:

• Name
   
• Email address
   
• Phone number
   
• Address (if provided for a quote or service)
   
• Any other information you provide when contacting us
   

We also collect non-identifiable data through cookies (see section 6).

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and quote requests
   
• Provide our handyman and DIY services
   
• Send service updates or follow-ups
   
• Improve our website and customer experience
   

We do not sell or rent your data to third parties.

4. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

• Consent – when you give us clear permission (e.g. submitting a contact form)
   
• Contract – to fulfil services or quotes you’ve requested
   
• Legitimate Interests – for essential website functions or service delivery
   

5. How We Protect Your Data

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. This includes secure servers and limited access controls.

6. Cookies

Our website uses cookies to enhance your experience and collect anonymous analytics. You can manage or disable cookies through your browser settings. For more, see our [Cookie Policy].

7. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Withdraw your consent at any time
   
• Object to or restrict processing in some circumstances
   

To exercise your rights, contact us at: [Insert contact email].

8. How Long We Keep Your Data

We only retain personal data for as long as necessary to fulfil the purposes outlined or to comply with legal obligations.

9. Third-Party Services

We may use trusted third-party tools (e.g. website hosting, email services) that process data on our behalf. These providers are compliant with UK data protection laws.

10. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions about this privacy policy or your personal data, please contact:

The DIY Shed
Email: diyshed.uk@gmail.com
Phone: 07447 059901